1. Refund Policy Overview
At GenFitPlan, we want you to be completely satisfied with our AI-powered recipe generation and nutrition management platform. This Refund Policy explains our approach to refunds, cancellations, and billing for our subscription services.
We offer a 14-day satisfaction guarantee for new subscribers to try our premium features risk-free. This policy applies to all subscription tiers and covers various scenarios.
2. Contact Information
For refund requests or billing questions, contact us:
- Billing Email: billing@genfitplan.com
- General Support: support@genfitplan.com
- Business Accounts: business@genfitplan.com
- Address: Bucharest, Romania
Response Times: We typically respond to refund requests within 24 hours during business days (Monday-Friday, 9 AM - 6 PM EET).